Deliver Information

Delivery Information

Every item we ship is trackable. The typical shipping method used is Dex-I Express for International and ABX Express or Poslaju for local Malaysia.

Tracking Website:
Dex-I Express: http://www.dex-i.com/querytracks?tracknow=new

ABX Express: http://www.abxexpress.com.my/index.html

Poslaju: http://www.poslaju.com.my/track-trace-v2/

When orders are shipped, an email will be sent to you confirming the shipment and containing its tracking number.

Delivery Time:

Most of the items are shipped from oversea. Normally take 7-10 Business Days once package ships.

For local poslaju shipment. Normally take 1-3 Business Days once package ships.

Can I Pick Up My Order?

Sadly no. We ship all our products directly from the manufacturer.

Import Duties:

All international orders will be responsible for any import duties which may be applied to orders shipped outside of Malaysia.

Expedited Shipping:

Expedited shipping methods are available by contacting us via email at CustomerCare@MasteryStar.com.

Manufacturer Direct:

Mastery Star Enterprise carries products from multiple manufacturers. We ship our products directly from the manufacturer. Therefore, multi-product orders may arrive in multiple boxes.

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