Every item we ship is trackable. The typical shipping method used is Dex-I Express for International and ABX Express or Poslaju for local Malaysia.
Dex-I Express: http://www.dex-i.com/querytracks?tracknow=new
ABX Express: http://www.abxexpress.com.my/index.html
When orders are shipped, an email will be sent to you confirming the shipment and containing its tracking number.
Most of the items are shipped from oversea. Normally take 7-10 Business Days once package ships.
For local poslaju shipment. Normally take 1-3 Business Days once package ships.
Can I Pick Up My Order?
Sadly no. We ship all our products directly from the manufacturer.
All international orders will be responsible for any import duties which may be applied to orders shipped outside of Malaysia.
Expedited shipping methods are available by contacting us via email at CustomerCare@MasteryStar.com.
Mastery Star Enterprise carries products from multiple manufacturers. We ship our products directly from the manufacturer. Therefore, multi-product orders may arrive in multiple boxes.