Exchange or Refund Policy

Exchange/Return:

  1. Must contact our customer care at CustomerCare@MasteryStar.com within 5 days after received the parcel.
  2. After customer care confirm exchange status, must ship back purchased item (do not remove tag if any) to below address.
  3. After confirm received return item, we will ship out replacement as soon as possible. Buyer will be notify.

Refund Policy:

  1. We provide 100% money back guarantee for all of our products within 5 days after buyer received the parcel.
  2. Must contact our customer care at CustomerCare@MasteryStar.com with proof of picture of the issue.
  3. Once our customer care confirm and approved refund status, buyer must provide bank account details. We will transfer within 3 – 5 business days.

Return Address:

Attn: William (012-5562901) / Andrew (012-4200303)
Aces Wellness Enterprise
1-12A-19, Suntech @ Penang Cybercity,
Lintang Mayang Pasir 3,
11900 Bayan Lepas, Penang

Show Buttons
Hide Buttons

Thank you for visiting MasteryStar.com. Please come again. Dismiss