- Must contact our customer care at CustomerCare@MasteryStar.com within 5 days after received the parcel.
- After customer care confirm exchange status, must ship back purchased item (do not remove tag if any) to below address.
- After confirm received return item, we will ship out replacement as soon as possible. Buyer will be notify.
- We provide 100% money back guarantee for all of our products within 5 days after buyer received the parcel.
- Must contact our customer care at CustomerCare@MasteryStar.com with proof of picture of the issue.
- Once our customer care confirm and approved refund status, buyer must provide bank account details. We will transfer within 3 – 5 business days.
Attn: William (012-5562901) / Andrew (012-4200303)
Aces Wellness Enterprise
1-12A-19, Suntech @ Penang Cybercity,
Lintang Mayang Pasir 3,
11900 Bayan Lepas, Penang